TERMS OF DELIVERY
SHIPPING INFORMATION
SHIPPING
Your POP EYES GmbH order will be delivered by our logistic partner DPD to the delivery address you specified.
SHIPPING Costs
POP EYES GmbH offers you free shipping for all orders above € 30,- within Austria and to Germany.
Orders below € 30,- are € 2,90 within Austria and € 4,90 to Germany.
The shipping costs to the rest of Europe are € 4,90. Free shipping for orders over 100€!
DELIVERY TIME
The delivery time for articles on stock is 2–5 working days.
SHIPPING INSURANCE
All shipments are fully insured against loss, theft or damage.
DELIVERY TRACEABILITY
As soon as your order has been dispatched, you will receive a dispatch confirmation from us and an information from our logistics partner DPD with a tracking number. You can use this number to track the status of your delivery at any time.
PRODUCT AVAILABILITY
You will only find products in our shop that are on stock. (Temporarily) sold out articles are marked accordingly.
RETURNS
It is important to us that you are happy with our products. However, if you are not satisfied with your POP EYES GmbH item (which you bought at pop-eyes.net), you can return it within 30 days.
Send the article to us in an unused condition and in the original packaging. Your money will then be refunded immediately.
Please note:
- ski goggles: the protective film to protect the AntiFog coating must still be fully attached to the inner lens.
- Only products that you have not used outdoors yet, can be returned.
- The return must be made within 30 days of receiving your order.
In order to offer you the best possible prices, our products are calculated very tightly.
We therefore ask for your understanding that we cannot cover the return shipment.
Please send the package back with sufficient postage.